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The following error applies if you have setup PayPal to receive your payments when students buy your course, test, or a live class.
PayPal errors can be resolved only by the instructor, and students would need to reach out to the instructor to resolve the issue.
This error message appears when you're based in a country, for example 'India', where PayPal does not support payments using balance. There’s nothing we can do about this now, and you should consider using the alternate payment gateway Stripe.
Stripe is the most simplest way to accept payments online and allows users to accept credit card payments online without the need for a merchant account or gateway.
PayPal requires you to have the currency set up to receive the payment.
How to add another currency:
To solve this you need to log into your PayPal account and confirm the information you have provided.
You need to follow these steps to remedy the situation:
If the problem still persists, it is because the credit card your customer is using is associated with an existing Paypal account, and the transaction will always fail.
This is a temporary PayPal payment error. Unfortunately there is nothing you or we can do to resolve this issue as this error happens because of some technical problems at PayPal.