What are Teacher Accounts?

"Teacher Accounts" allows you to have multiple teachers under your account to teach and collaborate online. You can restrict teacher access using "read-only" and "full access" permissions to manage your courses, tests, contents, and live classes (virtual classroom).

Do you offer complete branding?

Unlike Enterprise LMS product, E-Learning Platform does not offer custom branding such as your own domain, theme, logo and changing the platform identity to look like your own product. However, we do support uploading your own logo and changing the theme for the Virtual Classroom application.

What about security?

Data security is of utmost importance to us - all our traffic is done over SSL, the web standard for secure data transmission, and files are stored with top-grade secured infrastructure.

Furthermore, we protect your audio and video files using signed URLs which are time based tokens that are only valid for a limited period of time. Once that time window has expired, the access token contained in the link will no longer work.

Do you offer a changelog service to track changes?

Yes, we do. You can track platform changes and new features at https://changelog-ep.braincert.com.

How is BrainCert different?

E-Learning Platform is tailored for instructors to deliver any type of training online. It comes integrated with 4 core platforms in one unified solution - courses platform, online testing platform, virtual classroom, and content management system. BrainCert is the only platform with a built-in WebRTC powered HTML5 Virtual Classroom that provides a real-time collaboration and state-of-the-art classroom environment for all your learners.

BrainCert offers over 10 low-latency datacenter locations worldwide - the largest secure global infrastructure, enabling you to schedule and launch live virtual classroom sessions no matter where you or your attendees may be!

Is there any other additional charge apart from the subscription fee?

No. Flat subscription fee includes all other costs such as hosting, hardware, bandwidth, monitoring and engineering resources. BrainCert takes care of hybrid cloud hosting, complex hardware resources, video processing, server-side recording (SSR), document conversion, premium bandwidth, servers for High-Definition WebRTC audio/video conferencing - all at our end. You can focus on your business’s core competency and leave the technology stack to BrainCert. It saves you time and money and keeps your customers happier.

How do I cancel or change my plan?

If the customer already has an active subscription, we will update it to the new plan and optionally prorate the price we charge next month to make up for any price changes. If you want to upgrade your plan or want to move on to something else, our friendly staff is here to help you out at [email protected].

Want even more? Have special needs?

If our plans above don't capture your business requirements or you're a non-profit organization, Contact us and we will be happy to work something out for you.

How do I pay?

So glad you asked! Once you sign up above, we'll set you up with payment processing via Stripe. We accept all major credit cards, you can update your payment details on your account page.

Are there any costs to me to sell a course, test, or live class?

BrainCert charges transaction fees for every sale made through our payment gateway Stripe, or PayPal.

Payments are deposited to your PayPal or Stripe account immediately after each transaction.

Have more questions before you sign up?

We're here to help. Send us an email at [email protected].

What is the difference between "Active" and "Registered" Teachers?

An "active teacher" is any teacher in your website who can launch classes concurrently. For example, "25 concurrent classrooms" means that only 25 teachers can launch a live virtual classroom session at the same time. So, technically you can launch 25 rooms at the same time each with it's own teacher (presenter) and students (attendees).

A "Registered Teacher" is any teacher who has an user account in your website. You can have unlimited registered teachers created at your end.

What about security?

Data security is of utmost importance to us - all our traffic is done over SSL, the web standard for secure data transmission, and files are stored with top-grade secured infrastructure.

Do you offer free trial?

The free plan supports 2 connections (1 instructor + 1 attendee) with a maximum duration of 30 minutes per session. It supports 600 minutes of Free API usage. Generate API key here.

Can I run this under my own domain?

Absolutely. In a nutshell, you can white-label the solution and offer the Virtual Classroom under your brand with custom logo, theme, color, domain, and SSL certificate.

Can I integrate courses and tests using API?

Virtual Classroom API is best suitable if you already have an existing website, LMS, CMS or app. API integration within your website is available only for Virtual Classroom and NOT for courses, and tests. You may want to consider Enterprise LMS managed SaaS product that offers courses, tests, and virtual classroom platforms - all integrated in one unified solution.

Do you offer a changelog service to track changes?

Yes, we do. You can track API changes and new features at https://changelog-api.braincert.com.

Do I need special hardware to host this in my website?

No. BrainCert Virtual Classroom can be easily integrated in your website, LMS, CMS, or app using our web-based REST API. We take care of cloud hosting, complex hardware resources, video processing, document conversion, servers for High-Definition audio/video conference - all at our end.

How is BrainCert different?

BrainCert offer the world's first WebRTC powered HTML5 Virtual Classroom in 50 different languages for localization and provides a real-time collaboration and state-of-the-art classroom environment for all your learners.

Our disruptive new HTML5 technology comes packed with hundreds of features such as instant session recording, screen sharing, multiple interactive whiteboards, group chat, poll & surveys, presentations, audio/video streaming and many more. See all features here.

BrainCert offers over 14 low-latency datacenter locations worldwide - the largest secure global infrastructure, enabling you to schedule and launch live virtual classroom sessions no matter where you or your attendees may be!

Is there any other additional charge apart from the subscription fee?

No. Flat subscription fee includes all other costs such as hosting, hardware, bandwidth, monitoring and engineering resources. BrainCert takes care of hybrid cloud hosting, complex hardware resources, video processing, server-side recording (SSR), document conversion, premium bandwidth, servers for High-Definition WebRTC audio/video conferencing - all at our end. You can focus on your business’s core competency and leave the technology stack to BrainCert. It saves you time and money and keeps your customers happier.

What is white-label solution?

"White label" refers to a fully supported product or service that's made by BrainCert but re-branded under your company name, hence the term "white label". You can customize the Virtual Classroom with your own logo, theme, domain and identity, allowing customers to associate the product with your brand.

You can focus on your business’s core competency and leave the technology stack to BrainCert. It saves you time and money and keeps your customers happier.

How do I cancel or change my plan?

If the customer already has an active subscription, we will update it to the new plan and optionally prorate the price we charge next month to make up for any price changes. If you want to upgrade your plan or want to move on to something else, our friendly staff is here to help you out at [email protected].

Want even more? Have special needs?

If our plans above don't capture your business requirements or you're a non-profit organization, Contact us and we will be happy to work something out for you.

How do I pay?

So glad you asked! Once you sign up above, we'll set you up with payment processing via Stripe. We accept all major credit cards, you can update your payment details on your account page.

Are there any costs to me to sell a live class from my website?

Payments are deposited to your PayPal or Stripe account immediately after each transaction.

Have more questions before you sign up?

We're here to help. Send us an email at [email protected].

What are meeting rooms?

BrainCert's Meeting Rooms provides everything you need for effective online meetings that is easy to manage and use with a click of a button. Meeting room is powered by BrainCert's HTML5 virtual classroom technology that is highly scalable and secure.

Can this be personalized under my brand?

So glad you asked! Simply generate a personalized meeting URL and brand it to your own with custom logo, background image, vanity domain and free SSL certificate for maximum security. Setting up your personal link means that folks joining your meeting get familiar with you and your brand before they have even entered the meeting.

What about security?

Data security is of utmost importance to us - all our traffic is done over SSL, the web standard for secure data transmission, and files are stored with top-grade secured infrastructure.

Want even more? Have special needs?

If our plans above don't capture your business requirements or you're an educational or non-profit organization, Contact us and we will be happy to work something out for you.

How do I pay?

So glad you asked! Once you sign up above, we'll set you up with payment processing via Stripe. We accept all major credit cards, you can update your payment details on your account page.

How do I cancel or change my plan?

If the customer already has an active subscription, we will update it to the new plan and optionally prorate the price we charge next month to make up for any price changes. If you want to upgrade your plan or want to move on to something else, our friendly staff is here to help you out at [email protected].

How do I integrate this with my website?

Meetings rooms do not require any complex integration and coding skills. These permanent meeting room links can be easily integrated in your website using a simple hyperlink. We take care of cloud hosting, complex hardware resources, video processing, document conversion, elastic servers for HD audio/video conferencing - all at our end.

Have more questions before you sign up?

We're here to help. Send us an email at [email protected].