BrainCert imposes no processing fees. Nonetheless, payment processors like Stripe and PayPal typically incur a cost for transactions made by your customers (e.g., Stripe's current rate is 2.9% + $0.30 per transaction). For specific rates, please refer to your chosen payment gateway's pricing information.

Ensuring the security of your data is our top priority. We utilize TLS 1.3, the leading standard for secure data transmission, for all our traffic, and our files reside within highly secure infrastructure. For comprehensive insights, please visit our Security & Compliance page.

We employ encryption for all customer data, both in transit and at rest, to maintain its confidentiality and integrity. Our cloud setup is fortified with a three-tier Web Application Firewall (WAF) at the CDN, load balancer, and host levels, offering robust protection for your data.

Additionally, we safeguard your audio and video content with signed URLs. These time-sensitive tokens ensure that access is temporarily granted and automatically revoked once the designated time frame elapses, preventing unauthorized access.

Our "Course Creator" plans cater to individual instructors, entrepreneurs, coaches, startups, and small teams. Ideal for those with a limited number of educators, these plans provide essential tools for effective course delivery. For small to large businesses in need of a robust platform for partner, customer, employee, and bespoke training programs, complete with role-based access control, SAML 2.0 SSO, and SOC 2 Type 2 compliance, our "Enterprise LMS" plans are the perfect solution.

We offer unlimited cloud storage for all your digital content without any storage caps. While we support the freedom to upload extensively, we advocate for adherence to a standard fair use policy, anticipating that the uploads are directly related to digital products like courses, assessments, and live classes, rather than for general cloud storage purposes.

File upload standard limits are as follows:

• Presentations: ppt, pps, pptx, ppsx, pot, potx, odp (Max file size: 300MB)
• Documents: pdf, doc, docx, txt, xls, xlsx, rtf, odt, ods (Max file size: 300MB)
• Video: mp4, m4v, webm (Max file size: 1GB)
• Audio: aac, m4a, f4a, mp3, ogg, oga (Max file size: 600MB)
• Images: jpeg, jpg, png, svg, gif (Max file size: 30MB)

Our platform includes a complimentary forever free plan to help you begin. Interested in exploring our premium offerings? Take advantage of a 14-day free trial that grants access to standard features. When you're prepared to proceed, choose the plan that best suits your needs. Our dedicated sales team is ready to assist in selecting the ideal plan for you. For information on upgrading your trial, please reach out to our sales team.

If our plans above don't capture your business requirements or you're an educational or non-profit organization, Contact us and we will be happy to work something out for you.

You have the flexibility to change your subscription plan, whether upgrading, downgrading, or cancelling, before the start of your next billing cycle.

Switching from a monthly to an annual subscription will result in an immediate charge, initiating a new billing period from the date of change. We'll factor in any payments made for the current month and apply them to your new plan. Adjustments due to plan changes, such as moving from monthly to annual billing, are automatically calculated on a prorated basis.

Conversely, transitioning from an annual to a monthly plan will not trigger monthly billing until your existing annual subscription concludes. For any inquiries or assistance, reach out to us at [email protected].

Send us a message by submitting an online form or chat with sales.

"White label" denotes a product or service crafted by BrainCert and rebranded to bear your company's identity—thus the term "white label." Tailor the LMS platform with your distinct logo, theme, domain, and brand identity, making the product synonymous with your brand.

This approach allows you to concentrate on your business's primary strengths while BrainCert handles the technological aspects. It's a time and cost-efficient strategy that enhances customer satisfaction.

No, the Unified Training Platform is a SaaS product managed and operated by the BrainCert team, and we do not offer an on-premise solution at this time. However, BrainCert provides a private cloud option, which operates on dedicated cloud infrastructure. For further information, please reach out to our sales team.

Yes, we do. You can track LMS changes and new features at https://changelog-lms.braincert.com.

Certainly! This feature is commonly utilized to distinguish between internal (employee) and external (customer/partner) training, or across various product brands. Training organizations might also prefer establishing distinct training portals for their teams or clients, such as lms.yoursite.com, client1.yoursite.com, and client2.yoursite.com.

You maintain complete ownership of your content and intellectual property rights. Additionally, we assure you that your students' data will not be used for marketing purposes.

Absolutely! Our reseller program allows creating and selling multiple training platforms -- all can be managed from a single dashboard. You can contact sales for more info.

Sign up to become our affiliate/partner online. As a member of BrainCert Partner Central, you get to work with a leading online course & virtual classroom platform and make money out of it too. Receive a 30% commission for every paying user you refer for life.

No, every BrainCert plan comes with unlimited hosting and bandwidth, ensuring a highly reliable, scalable, and secure infrastructure. We also implement real-time backups of all customer data to alternate locations for disaster prevention.

Virtual Classroom minutes are tallied by the number of classes each month and their length, rather than by individual participant minutes or specific media streams like audio, video, or recordings.

Example 1: For a session with 20 participants lasting 60 minutes, BrainCert counts this as just 60 minutes total. In contrast, another provider might consider it 1,200 minutes (20 x 60).

Example 2: If 10 participants join a 60-minute session with recording enabled and all stream audio and video, BrainCert still regards this as a 60-minute session, offering considerable cost benefits.

Unlike typical SaaS providers that might charge for each participant's video and audio per minute, plus recording, which could easily amount to $20 for a one-hour session and total over 1,000 minutes (especially as recording costs can be high), BrainCert's model prevents rapid depletion of plan minutes.

BrainCert leverages a vast WebRTC infrastructure spanning five continents, employing innovative technologies to minimize operating costs without sacrificing quality.